[NEW LAUNCH] SAP C_TS470_2412 DUMPS (PRACTICE TEST) WITH NEWLY C_TS470_2412 EXAM

[New Launch] SAP C_TS470_2412 Dumps (Practice Test) with Newly C_TS470_2412 Exam

[New Launch] SAP C_TS470_2412 Dumps (Practice Test) with Newly C_TS470_2412 Exam

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q63-Q68):

NEW QUESTION # 63
What are possible steps in an in-house repair process in SAP S/4HANA Cloud Private Edition, Service? Note:
There are 3 correct answers to this question.

  • A. Create an in-house repair for a repair request from a customer.
  • B. Generate a repair object based on the repair order status.
  • C. Post a goods receipt for a returned object.
  • D. Create an in-house repair after a pre-check for a repair object.
  • E. Perform a pre-check for an in-house repair and make a decision.

Answer: A,C,E

Explanation:
The in-house repair process (scope item 3XK) in SAP S/4HANA Cloud Private Edition, Service involves handling customer repair requests and processing returned objects. Key steps include:
* Perform a pre-check for an in-house repair and make a decision: A pre-check assesses the repair object's condition to decide whether to proceed with repair, reject it, or take other actions. This is a standard initial step.
* Post a goods receipt for a returned object: When a customer returns a defective item, a goods receipt is posted (e.g., via transaction MIGO or a service order), creating a repair object in the system.
* Create an in-house repair for a repair request from a customer: This step involves creating a repair order (e.g., transaction type REPA) based on a customer's request, initiating the process.
* Generate a repair object based on the repair order status: Repair objects are not generated from order status; they are created upon goods receipt or manually.
* Create an in-house repair after a pre-check for a repair object: While a pre-check precedes repair, the repair order is typically created first, not after the pre-check as a separate step.These steps align with the SAP Best Practices for in-house repair."The in-house repair process includes performing a pre- check, posting goods receipt for returns, and creating a repair order based on customer requests." (SAP Signavio Process Navigator, In-House Repair).


NEW QUESTION # 64
What are characteristics of recurring services when using Service with Advanced Execution? Note: There are
3 correct answers to this question.

  • A. The maintenance confirmation describes the actual effort and spare parts used
  • B. Billable maintenance orders are generated
  • C. Both resource-related and fixed-price billing are available
  • D. Customer Service orders are generated
  • E. An invoice is generated for each call object as soon as it is set to completed

Answer: A,B,C

Explanation:
Service with Advanced Executionenhances recurring service processes with detailed execution and billing.
The correct answers areA, B, D. Let's unpack this.
* Both resource-related and fixed-price billing are available (A):This scenario supports flexible billing-resource-related (based on actual effort/materials) or fixed-price (predefined rates), configured via the dynamic item processor profile.
* The maintenance confirmation describes the actual effort and spare parts used (B):Confirmations (e.g., via IW41) detail hours worked and parts consumed, feeding into billing and cost tracking.
* Billable maintenance orders are generated (D):Recurring services generate maintenance orders (mapped to service order types) that are billable, unlike simpler Customer Service orders.
Why Not the Others?
* C:"Customer Service orders" is a legacy term; advanced execution uses maintenance orders.
* E:Invoices are created via billing runs, not automatically per call object completion.
Example:
A maintenance plan generates a billable order, confirmed with 5 hours and parts, billed resource-related.
"Recurring services in Advanced Execution feature resource-related and fixed-price billing, maintenance confirmations for effort/parts, and billable maintenance orders."


NEW QUESTION # 65
Which object can you assign a personnel number to?

  • A. Organizational unit
  • B. Work center
  • C. Task list operation
  • D. Service team

Answer: C

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, apersonnel numberrefers to an identifier for an individual employee or resource, typically managed in the Human Resources (HR) module or linked via organizational management. The question asks which object allows direct assignment of such a personnel number.
The correct answer istask list operation(Option C). In a maintenance or service task list, operations define specific activities to be performed, and you can assign a personnel number to an operation to specify the responsible employee or technician. This assignment is part of capacity planning and resource allocation, ensuring that the right individual is scheduled for the task.
* Organizational unit (A):This is a higher-level structure in organizational management (e.g., a department) and does not directly accept a personnel number assignment. Personnel are linked to it via positions or roles, not directly.
* Service team (B):While a service team consists of personnel, it is a group entity, and individual personnel numbers are not assigned to it as an object in this context.
* Work center (D):A work center represents a location or group of resources (e.g., machines or people) and can be linked to capacity, but it does not directly accept a personnel number assignment. Instead, it uses capacity categories or links to HR indirectly.
"In task lists, operations can be assigned to specific personnel numbers to define the responsible employee for executing the task, facilitating detailed resource planning."


NEW QUESTION # 66
Which item categories can you use in service orders? Note: There are 3 correct answers to this question.

  • A. Expense items
  • B. Solution items
  • C. Service items
  • D. Sales items
  • E. Delivery items

Answer: A,C,D

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,service orderssupport various item categories to represent different types of activities or materials. The correct answers are:
* Service items (A):Used for billable services performed (e.g., repair or maintenance tasks).
* Sales items (C):Used for selling products or spare parts within the service order.
* Expense items (E):Used to record costs (e.g., travel or external services) that may or may not be billable.
* Solution items (B):This is not a standard item category in service orders; it relates more to solution quotations or configurable products.
* Delivery items (D):These are specific to sales processes (e.g., outbound deliveries), not service orders.
"Service orders support item categories such as service items for service activities, sales items for material sales, and expense items for cost recording."


NEW QUESTION # 67
What is a prerequisite to use the product proposal?

  • A. Create a bill of material (BOM) with BOM usage 4 (Plant Maintenance)
  • B. Create a bill of material (BOM) with BOM usage 5 (Sales and Distribution)
  • C. Create a bill of material (BOM) with BOM usage S (Service)
  • D. Create bill of material items with item category I (structure element)

Answer: C

Explanation:
The product proposal in SAP S/4HANA Service suggests items (e.g., spare parts, services) in service orders or contracts:
* Create a bill of material (BOM) with BOM usage S (Service): A service BOM (usage S) is a prerequisite, defining standard components or services proposed in service processes. Configured via transaction CS01, it's linked to service master data.
* BOM usage 4 (Plant Maintenance): Used for maintenance, not service proposals.
* BOM usage 5 (Sales and Distribution): Relevant for sales, not service-specific proposals.
* Item category I (structure element): Item categories define BOM structure but aren't the prerequisite; the BOM usage is key.This is part of service order management (scope item 3D2)."A BOM with usage S (Service) is required to enable product proposals in service transactions." (SAP Help Portal, Service BOM).


NEW QUESTION # 68
......

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